When is a chair not a chair?

Apparently a chair isn't a chair when it's a recliner.

I bought a living room set from a local furniture place and when it arrived, I discovered the chair portion of the set wasn't the recliner that was part of the display.  It was just a chair.  I called customer service and they say it's an orders issue and I need to talk to my salesperson.

I went up to the store and talked to the salesperson.  We went over to the display and discovered that the recliner is different than what comes in the package.  The package comes with just a chair.  The recliner is an upgrade.  I don't mind that it is an upgrade, but I wish the salesperson told me that before the freakin chair arrived at my house.  They're going to swap it out, but it will be a slight hassle.